Shipping policy

Shipping Policy

Thank you for shopping with us! We want to ensure that your shopping experience is as smooth and enjoyable as possible. Below is everything you need to know about our shipping process:

Processing Time

  • All orders are processed within 2-3 business days (excluding weekends and holidays).
  • Orders placed on weekends or holidays will begin processing the next business day.
  • You will receive a shipping confirmation email with tracking information once your order has shipped.

Shipping Methods & Delivery Times

We offer the following shipping methods:

  • Standard Shipping: Delivery within 5-7 business days.
  • Expedited Shipping: Delivery within 2-4 business days.
  • Overnight Shipping: Delivery by the next business day.

Note: Delivery times are estimates and can vary based on the shipping carrier and your location.

Shipping Rates

  • Shipping costs are calculated at checkout based on the weight of your order and the shipping destination.
  • Free shipping is available for orders over $50. 

International Shipping

  • International shipping rates and delivery times vary based on the destination. Any customs duties or taxes incurred upon delivery are the responsibility of the customer.

Order Tracking

  • Once your order is shipped, you will receive an email notification with tracking information.
  • If you did not receive a tracking email, please check your spam folder or contact us.

Missing or Lost Packages

  • We are not responsible for lost or stolen packages. Once the package is marked as delivered by the carrier, we cannot be held liable.
  • If your package is lost in transit, please contact the carrier directly. We can assist you with filing a claim if necessary.

Address Issues

  • Please ensure that your shipping address is accurate and complete before placing your order.
  • If there is an issue with the address, please contact us immediately. We are unable to change the address once the order has been shipped.

Returns & Exchanges

  • For information on returns and exchanges, please see our Return Policy Page.

Contact Us

If you have any questions or concerns about shipping, please don’t hesitate to reach out to our customer support team at dlaroeusa@gmail.com

Thank you for choosing D'Laroe! We appreciate your business and are here to assist with any shipping needs you may have.